Front Desk Receptionist

Front Desk Receptionist Duties: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests, ensuring all necessary information is collected and accurate - Provide information about hotel services, amenities, and local attractions - Handle guest inquiries, requests, and complaints in a professional and timely manner - Assist with reservations and bookings, ensuring accuracy and efficiency - Perform night audit duties, including balancing accounts and generating reports - Operate phone systems, directing calls and taking messages as needed - Maintain a clean and organized front desk area Skills: - Excellent customer service skills with a friendly and approachable demeanor - Strong communication skills, both verbal and written - Proficiency in using hotel management software for reservations and check-ins - Knowledge of night audit procedures and ability to handle financial transactions accurately - Multilingual abilities are a plus, particularly in languages commonly spoken by hotel guests - Attention to detail and ability to multitask in a fast-paced environment - Strong problem-solving skills to address guest concerns effectively - Knowledge of front desk operations in the hospitality industry This position offers an opportunity to work in a dynamic hospitality environment where you will be the first point of contact for our valued guests.
We provide ongoing training and development to support your growth within the company.
If you have a passion for providing exceptional customer service and enjoy working in a team-oriented atmosphere, we would love to hear from you.
Apply today to join our dedicated front desk team! Job Type: Full-time Pay: $14.
00 - $15.
00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Schedule: * 8 hour shift * Day shift * Evening shift * Every weekend * Holidays * Monday to Friday * Morning shift * Night shift Work setting: * In-person Ability to Relocate: * Myrtle Beach, SC 29572: Relocate before starting work (Required) Work Location: In person