Call Center Customer Service Representative

We are currently seeking a Call Center Representative to join our team.
As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our patients.
This is an excellent opportunity.
Duties: - Handle inbound and outbound calls in a professional and courteous manner - Provide accurate information and assistance to patients.
- Identify patient needs and recommend appropriate solutions - Conduct data entry and maintain accurate patient records - Collaborate with team members to achieve individual and team goals - Follow call center procedures to ensure consistent service delivery - Maintain a high level of phone etiquette and professionalism at all times Experience: - Previous experience in a call center or customer service role is preferred - Strong communication skills, both verbal and written - Ability to analyze patient inquiries and provide appropriate solutions - Excellent data entry skills with attention to detail If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.
Apply today to join our dynamic team! Job Types: Full-time, Part-time Pay: $15.
00 per hour Expected hours: 36 – 38 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Vision insurance Experience level: * 1 year Shift: * Day shift Weekly day range: * Monday to Friday * No weekends Work setting: * Call center * In-person Work Location: In person