Job Summary:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team.
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay.
Your role will involve various administrative tasks and guest relations duties.
Duties:
- Greet guests in a warm and welcoming manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain accurate guest records and handle cash transactions
- Assist with reservations and room assignments
- Coordinate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
- Maintain cleanliness and organization at the front desk area
Skills:
- Excellent hospitality management skills with a focus on delivering exceptional guest service
- Strong communication skills, both verbal and written
- Proficient in using phone systems and demonstrating proper phone etiquette
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of front desk operations and hotel management software is preferred
- Bilingual or multilingual skills are a plus
We offer competitive pay and benefits packages for our employees.
If you have a passion for hospitality, enjoy interacting with people, and have the skills required for this position, we would love to hear from you.
Please note that all positions at our company are paid positions.
To apply, please submit your resume highlighting your relevant experience in the hospitality industry.
Job Type: Full-time
Pay: $12.
00 - $15.
00 per hour
Expected hours: 30 – 45 per week
Benefits:
* Flexible schedule
Schedule:
* Day shift
* Evening shift
* Morning shift
Work setting:
* In-person
Ability to Relocate:
* Myrtle Beach, SC: Relocate before starting work (Required)
Work Location: In person
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