Posted : Thursday, December 28, 2023 04:45 AM
```Job Summary```
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer service.
```Responsibilities```
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information to customers regarding products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Utilize phone etiquette skills to effectively communicate with customers
- Perform data entry tasks to update customer information in the system
- Collaborate with other team members to ensure customer satisfaction
- Analyze customer feedback and provide suggestions for improvement
```Requirements```
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills
- Ability to speak multiple languages, including Spanish, is a plus
- Strong phone etiquette and active listening skills
- Proficient in data entry and computer navigation
- Ability to work well under pressure and handle challenging situations with patience and professionalism
- Sales experience is a bonus but not required
If you are a dedicated individual who enjoys helping others and has a passion for providing exceptional customer service, we would love to hear from you.
Apply today to join our dynamic team of Customer Service Representatives.
Job Type: Full-time
Pay: $30,000.
00 - $37,500.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 3 years
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Work Location: In person
• Phone : NA
• Location : North Myrtle Beach, SC
• Post ID: 9129947371
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