Front Desk Agent / Guest Services - Prince Resort
Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus.
We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement.
Empowered and proactive staff create memorable experiences for our guests that exceed expectations.
Guest Services Agent Job Description - Guest Services agents welcome all guests upon their arrival with a smiling face and friendly attitude.
The front desk is often the first point of contact for guests; giving the agent responsibility for a first impression.
Some of the daily duties include, but are not limited to; checking in and out, issuing room keys/cards, keeping records of guest accounts, processing payments, and making edits to guests' reservations.
Job Responsibilities -
Check guests in and out of the resort
Issue guest keys appropriately
Communicate with other departments to meet guest requests
Accommodate guests scheduled to stay as needed
Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs
Resolve quest concern; assist in all inquiries relating to hotel amenities and services
Guest Services Agent Requirements -
Available to work a flexible schedule including weekends and holidays
Previous experience is preferred but not required
Strong verbal and written communication skills as well as positive body language
Qualifying team members may enjoy the following benefits -
Weekly Pay
Medical Insurance
Vision, Dental, Disability, Life, and Accident insurance
Paid Vacation
Bereavement leave
401k Plan
Referral Program
3500 N Ocean BLVD
North Myrtle Beach, SC 29582
Whatsapp
