Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments.
We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team.
If you have prior customer service and sales experience, great communication skills, and a passion for helping others, apply today!
Compensation:
$18 - $20 Hourly
Responsibilities:
Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
Compliance with the firm's Intake Standard Operating Procedures
Following up with After Hours and Weekend Hotlines
Qualifications:
Previous legal experience highly valued
Previous experience with CRM and case management software desired
Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
Strong ability to communicate eloquently and empathetically a must
High school diploma or equivalent required; Bachelor’s degree preferred
Previous legal experience, bilingual (Spanish), and a sales or customer service background highly valued
SALES EXPERIENCE IS REQUIRED
About Company
The Lovely Law Firm Injury Lawyers is a South Carolina Personal Injury Firm.
We are headquartered in Myrtle Beach, SC.
Our two primary markets are Myrtle Beach and Charleston, SC.
We have goals to expand statewide.
www.
justiceislovely.
com
Our Mission & Philosophy
To be a firm that is enjoyable to work for and rewarding to work with
To contribute to the Myrtle Beach and Charleston communities and the profession to which we belong
To continually grow as a law firm, but never to lose the family atmosphere that is the foundation of our practice
To Always do the right thing for our clients, our employees, by our peers
To understand that bad things happen to good people, that the voices of victims need to be heard, and that any injury can turn someone’s life upside down.
We are their advocate and voice
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