Front of House Manager - Shoreline Cafe at Grande Shores Resort
We are looking for a Food and Beverage Manager that will focus on the Front of House responsibilities.
Job Description
Oversee day-to-day evening operations in the FOH
Ensure customer satisfaction by attending to any concerns
Facilitate quick and efficient communication between front and back-of-house (BOH)
Money handling and night-end reconciliation
Ensure consistency of product and service
Lead person in hiring, training, supervising, and developing FOH Team Members
follow company policies and procedures
Personally, demonstrate a commitment to our customers by inquiring about service quality and responding promptly to guest needs.
Promptly handle guest complaints.
Fill in for staff when necessary to ensure customer satisfaction
Work alongside the Food & Beverage Manager for proper training and guidance.
Assist in monthly inventory for FOH and BOH.
Position reports to the onsite Food & Beverage Manager
Other duties may be assigned
Requirements -
Previous experience in a related field is a plus
Knowledge of Micros POS system is preferred
Must be dependable and have good time management kills
Ability to multitask, problem solve, and sound decision making
Guest oriented with excellent people skills
Available to work a flexible schedule to fill in for callouts including weekends and some holidays
ServSafe certification is a plus
Qualifying team members may enjoy the following benefits -
Medical insurance
Vision, Dental, Disability, Life, and Accident insurance
Paid Vacation
Bereavement leave
401K Plan
Referral Program
201 77th Ave N
Myrtle Beach, SC 29572
Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus.
We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement.
Empowered and proactive staff create memorable experiences for our guest that exceed expectations.
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