Operations Manager

*Operations Manager* Walk2Campus is looking for a full-time Operations Manager in the Conway, SC market.
The OM is responsible for managing the daily operations of the market and supervising the maintenance staff.
A great OM is customer focused, empathetic, and highly detailed.
He or she goes above and beyond to ensure the concerned student or parent receives a positive customer experience.
*Primary Responsibilities* *MANAGEMENT* · Manage maintenance and grounds staff · Meet daily with maintenance staff pertaining to work order prioritization and compliancy · Hire and train of grounds/ maintenance staff · Manage financial overhead of staff to be within company budget *OPERATIONS* · Manage property improvement and renovation projects · Maintain work order compliancy standards · Daily review of operating analytics · Develop a preventative maintenance plan to be executed · Ensure Safety Inspection completion and documentation · Walk properties twice weekly and document trash and maintenance related issues · Request market improvements to grounds and/or properties to Manager · Management of capital improvement projects, including renovations and facility upgrades · Work with VP of Construction to assist in management of select renovation projects · Vendor selection / approval for both materials, and labor (subcontractors) · Assist Property Manager as needed · Turn preparation for maintenance team · Assist in creating the turn schedule and manage maintenance team · Direct post move-out inspections · Ensure delivery of “move in ready” apartments on time · Participate in bi-weekly market meetings · Share in on call responsibilities *BUDGET* · Monitor staffing budget and hours · Monitor and work within market level maintenance, CAPEX and office budget *Our best OM’s:* - Are highly driven and self-motivated - Are great time managers – not easily distracted and enjoy planning - Are eager to help – even when the task may technically fall outside of his or her job description - Have success in building interpersonal relationships with co-workers and customers - Enjoy accountability and owning responsibility – they see tasks through to completion - Have an ability to problem solve technical issues and bring to resolution.
*This job might be for you if:* - You enjoy helping people.
You want to make someone’s day.
If you don’t know how to help them, you’ll ask around until you figure it out.
- You’re flexible.
You’re not easily flustered.
When things get busy, you stay calm and roll with the punches.
- You like checking things off your “to do” list.
You don’t let projects sit.
You take responsibility for the things on your plate, and work hard until each task has been completed – even the not so fun ones.
*To join our team:* You must embody the Walk2Campus Core Values: Embrace the Unexpected.
Be Neighborly.
Own It.
Property management experience is not mandatory, but very helpful.
And if you’ve worked in student housing – even better! Job Type: Full-time Pay: $55,000.
00 - $65,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Parental leave * Vision insurance Schedule: * 8 hour shift * Monday to Friday Supplemental pay types: * Bonus opportunities Work Location: In person