Office Manager

Office Manager Dependable Service Plumbing & Air has been serving our community since 2003.
Our family-owned and operated team strives to provide everything our clients need for their home or business, from drain cleaning to air conditioner repairs, with an unmatched level of workmanship and professionalism.
What sets us apart from our competitors is our reputation for providing the highest quality service in the Grand Strand area.
We pride ourselves on providing our employees with top pay, excellent benefits, and a family atmosphere.
We currently have an opening for an Office Manager.
Why work for Dependable Service Plumbing & Air? Competitive pay based on experience Comprehensive Benefits Package Simple IRA with Company Matching Medical Reimbursement Paid Holidays Paid Vacation Work-Life Balance Great reputation built around loyal customer base Pay Rate: $45,000-$60,000 depending on experience Hours: M-F 7:30am-4:30pm Position Summary: To provide excellent administrative and clerical support to the organization.
Maintaining a positive attitude that is encouraging and representative of our core values as a company.
Participating in company initiatives to encourage continual growth of the Dependable Service Plumbing and Air team.
Requirements: 3+ years in leadership role directly influencing employees Demonstrate heightened client service skills including control of difficult situations Ability to receive and provide feedback from management or a peer and work through any identified opportunities Able to work in a team environment while also time managing individual goals throughout the work day Demonstrate a willingness to learn, as well as shows initiative for self-improvement Ability to adjust to changing circumstances throughout the business day Ability to be organized and have a keen eye for details Ability to work with all personality types within the team Ability to keep sensitive information confidential Proficient in Microsoft Office Suite (Word, Excel, Outlook) Daily Functions: Overseeing general day to day office operation Create and be responsible for office coverage schedule and on call coverage schedule Mentor and develop communications team to aid in their individual growth Oversee training of new communications team members and additional future trainings of all team members Monitor and be responsible for call center metrics and drive to set goals Responsible for the Ultimate Client Experience given by department Be an integral part of the leadership team and work with other department heads to achieve company goals and initiatives Handle incoming calls and emails