Practice Manager II

Employee Type: Regular Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! Position Summary: The Tidelands Health Hospital Medicine Practice Manager (PM) works closely with physicians and staff of an assigned TH facility to oversee operations of the department and align it with the TH mission and strategic vision.
Key requirements involve the development, planning, coordinating and implementing the TH business plan and strategy.
This may involve formatting budgets and overseeing all aspects of the daily operation of the business including business expansion; employee management and training; policy & procedure management; medical record management; technical issues; physician issue resolution; daily flow and evaluating standards of care for patients.
The PM will be responsible for the development of process improvement opportunities and policy management.
The PM enhances operational effectiveness while emphasizing cost containment without jeopardizing important innovation and quality of care.
The PM will ensure that practice operations and team members are knowledgeable of and in compliance with applicable regulatory, licensing and accrediting agency standards and applicable state and federal laws.
The PM will demonstrate fluency in the EMR system, effectively implementing and monitoring utilization of the tool for improved preventative medicine and disease management practices while achieving goals for quality standards and Meaningful Use requirements.
Works collaboratively and closely with the Hospital Medicine CSC Director, CSC Medical Director and the CMO to oversee daily operational and programmatic aspects.
Provider oversight and support to the Hospital Medicine Practice Coordinator Serve as the point of contact between hospitalists and administration relative to administrative functions (team scheduling, meetings, paperwork, calendars, etc.
) Create and distribute hospitalists’ work schedules Receives call outs from hospitalist, find replacement, and communicate to medical director Responsible for payroll and API for physician and advanced providers Routinely reviews Hospitalist and Inpatient dashboards for improvement opportunities.
Track committee membership and attendance record for physicians on various assigned committees.
Support physician recruiter in scheduling physician interviews and related logistics Assure all onboarding logistics are in place for new physicians – access to network, email, Meditech/CPOE training, keys, pagers, badges, and coordinates with Medical Staff Office as appropriate for credentialing and privileging.
Forward billing queries, deficient records notices, death certificates requiring signature, and other medical records information to the appropriate physician.
Support Hospital Medicine Medical Director and Administration with special projects as directed and required, including the development of program manual for hospitalists and the collection of relevant data to measure physicians for Quarterly Business Reviews (i.
e.
, percent of discharge summaries dictated within 48 hours).
Other duties as assigned - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee partner for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
QUALIFICATIONS Experience: - A minimum of two years prior medical office practice management experience, preferred.
- A minimum of five years prior experience working in an acute care clinical setting, required.
Education: - Related Associate’s degree, required - Bachelors degree, preferred - Healthcare or Business specific degree, preferred **May substitute Associate’s degree for an additional 3 years of administrative/clerical experience in an acute care clinical setting** Licensure/Certification: - Certified Medical Practice Manager or licensure through an accredited program preferred.
Knowledge/Skills/Abilities: - Must be strongly proficient with PC’s and Microsoft office software such as Word, Excel, PowerPoint, and Outlook required.
- Prior Electronic Medical Record experience required.
- Strong analytical problems solving skills required.
- Exemplary communication and teamwork skills required.
Physical Requirements: Light Physical Agility Testing (PAT) Rating While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear.
The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and will be measured by post offer Physical Agility testing with a required “Light” rating to verify ability to meet the requirement.
Tidelands Health is an equal opportunity employer (EOE).
Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.