Retail Associate

Summary of Position: The Retail Associate at Crooked Hammock Brewery is an expert in our product & merchandise offerings on the retail sales floor.
This person will approach their work with energy, enthusiasm, and a passion for providing top-notch customer service to every single one of our customers.
The Retail Associate will demonstrate product knowledge & sales floor oversight by interacting with customers to suggest items, provide information, and execute financial transactions for purchases made.
Must Enjoy the Ride! Duties & Responsibilities: Responsible for all retail sales activities including greeting customers, overseeing the sales floor, suggesting items, lending opinions and providing product information Provide a positive shopping experience for our customers by demonstrating outstanding customer service and high-caliber selling skills Assist with inventory, including receiving and stocking merchandise & product shipments Keep the selling floor stocked with merchandise Assist with display of merchandise and organizing the sales floor and stock areas Manage financial transactions by totalling purchases, processing payments, documenting sales, and processing checks, cash, and store or other credit cards Respond to customer inquiries and process customer refunds courteously and professionally Maintain a professional attitude with sincerity and enthusiasm reflecting our commitment to our guests & customers Develop product knowledge by reading relevant materials and staying up-to-date with product specs & changes Stay current with promotional events and sales and expand knowledge of products so that customer questions can be properly addressed Promote brand loyalty programs and other incentives Maintain cleanliness & ensure the sales floor is organized and conducive for an enjoyable shopping experience Alert management of potential security issues Collaborate with peers, management, and customers to make suggestions for improvements Live the brand and be a brand ambassador; make decisions in the best interest of the restaurant every time Must Enjoy the Ride! Qualifications: 1-3+ years of hospitality or sales experience Must be at least 16 years of age.
High School Diploma or equivalent required; college degree in marketing/business or related field preferred Basic understanding of sales principles and customer service practices Must possess eloquent telephone etiquette and strong interpersonal communication skills Ability to read, write, and effectively communicate with customers, team and management Knowledge of customer and market dynamics Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service Attention to detail, strong organizational skills, and a self-starter work ethic Customer service oriented focus with a passion for hospitality & building relationships with customers Hours & Pay: This position pays $13/hr + Tips and awesome employee perks.
La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe! Unlimited growth potential with salaried management opportunities Travel opportunities Team events & outings like our recent ski trip to the Poconos Local lifestyle perks like paddleboarding & kayaking discounts Employee appreciation events & seasonal parties Professional leadership development and continuous coaching, training, and mentorship Food, beverage & retail discounts .
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and tons more! We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today! Notice: Employment with La Vida Hospitality or any affiliated companies (Crooked Hammock Brewery, Taco Reho, Big Chill Surf Cantina, Big Chill Beach Club) is “at will”, meaning that employment may be terminated at any time, with or without notice, and with or without cause, by either the employee or the Company.